Refund Policy
Last updated: [DATE]
We want you to be happy with Enzyme Atlas. This policy applies to paid plans bought on enzymeatlas.io.
New subscriptions
If Enzyme Atlas is not right for you, email [CONTACT EMAIL] within 14 days of your first payment and we will refund it in full.
Renewals
You can cancel any time from your account page so that you are not charged again. If a yearly plan renews and you contact us within 14 days of the renewal without having used the service since, we will refund that renewal.
Monthly plans
Monthly payments are not refunded after the first 14 days, but you keep access until the end of the month you paid for.
Laboratory plans
Laboratory plans follow the terms in your quote or order form.
How refunds are paid
Refunds go back to the original payment method through Stripe, usually within 5 to 10 business days.
Questions: [CONTACT EMAIL]. [COMPANY NAME], [REGISTERED ADDRESS].